Delivery times may vary depending on your location and shipping method. We offer standard and expedited shipping options. Standard shipping usually takes 3-7 business days within the United States and Mexico, while international shipping may take longer.
Shipping costs may vary depending on your location and the size and weight of your order. We offer free standard shipping on orders over a certain amount. You can find more information on our website or during the checkout process.
You will receive a tracking number in your confirmation mail once your order has been shipped. You can use this tracking number to track your package and receive updates on its delivery status.
If your package is lost or damaged during shipping, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive your order as soon as possible.
If your order was delivered to the wrong address, please contact our customer service team immediately. We will work with the shipping carrier to locate your package and have it delivered to the correct address. If the package is not found, we will either send you a replacement order or issue a refund. Please note that it is important to provide accurate and up-to-date shipping information to avoid any delivery issues.
If you received the wrong item or you are missing part of your order, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure that you receive the correct item. Depending on the situation, we may ask you to return the wrong item and we will send you the correct item at no additional cost.
If you need to change the shipping address for your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once your order has been shipped, we may not be able to change the shipping address.