To initiate a return, please contact our customer service team through our website or by email. They will provide you with instructions on how to return your item and any necessary return labels.
Once we receive your returned item, we will process your refund within 5-7 business days. Please note that it may take an additional 5-10 business days for the refund to appear on your credit card statement, depending on your bank.
Yes, you are responsible for the cost of return shipping, if an entire order finds its way back to us, we’ll refund you in full. In case of partial return, the shipping cost will not be refunded. However, if the item was defective or damaged upon arrival, we will cover the cost of return shipping.
Yes, we offer exchanges for a different size or color within 30 days of purchase. Please contact our customer service team to initiate the exchange process.
If your item was defective or damaged upon arrival, please contact our customer service team immediately. We will provide you with instructions on how to return the item and will cover the cost of return shipping. Once we receive the item, we will process a refund or exchange, depending on your preference.